Hooray! We made it. Take a moment and pat yourself on the back, You survived 2018. It was a tumultuous year with the usual highs and lows of first birthdays and final days. There were some serious weather events across the globe that impacted family and friends. All that is behind us now.
My personal 2018 included watching my son Matthew graduate high school, 3 job changes including 2 promotions, and an amazing trip to San Francisco.
In February, I changed jobs, leaving the voice Care program, I joined the web sales chat program. The biggest challenge for me was convincing strangers that I am Jessica. March marked Rachel’s 23rd birthday and I got an iPhone X, and I fished at Lake West Point in a canoe. April started with Easter, Passover, and April Fools all at once. I managed to put together a trampoline for Levi.
June came and I travelled to Virginia to witness my son Matthew graduate high school. I also got to spend some quality time with my daughter Rachel and her bunny, Herbie. In July I took on a new role as a member of Offline Support. I followed the metrics and the learning curve of the agents and their coaches. September started with my 52nd birthday and finished with a fantastic trip to Napa Valley and San Francisco. Visited wine country and toured a few vineyards including a real life castle at Castello di Amorosa Winery, and Robert Mondavi Tokalon Vineyard. Spent a day touring the plant at Jelly Belly Candy Company which included a wine tasting paired with chocolates. In San Francisco, I managed to walk (with cane) up and down the hills of Chinatown, most of Alcatraz Island, and Pier 39. October included Matthew’s 19th birthday and my Red Sox won the World Series. In November I decided to move into the role of Coach. I was given a team of new sales chat agents. This meant I could help them find the right behaviors needed to succeed, and that alone made me excited. Business was crazy busy from Thanksgiving thru Cyber Monday I am looking forward to what they will accomplish in 2019. December was all about the holidays, both at work and at home. At work, business was crazy busy right up until the 22nd. At home, lots of cooking and wrapping culminated into smiles from kids and adults, near and far on Christmas morning. Now its New Year’s Eve day, and I am writing this so I can remind myself what I did in 2018. I’m excited to get 2019 started and hope it brings joy to you all! Thanks for reading and feel free to comment.
Happy New Year and Love and Light to you all!!!
that’s the Brick Way...
